- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the Netherlands (coordinated with Trang)
- Services used
- family law (marriage, divorce, children) + Thai civil registration and government paperwork
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared