- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the United States (coordinated with Lopburi)
- Services used
- franchise law work + specialist court and medical interpreting + Thai police clearance certificates
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return