- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Vietnam (coordinated with Ranong)
- Services used
- interpreting services + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Vietnam in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared