- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Norway (coordinated with Khon Kaen)
- Services used
- interpreting services + family law (marriage, divorce, children)
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Norway in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad