- Client profile
- SME owner · several corporate documents are required at the same time · Location: Pathum Thani Province
- Services used
- interpreting services + family law (marriage, divorce, children) + real estate and land matters
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared