- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Australia (coordinated with Tak)
- Services used
- intellectual property work + debt recovery and execution of judgment
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad