- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Trang Province
- Services used
- intellectual property work + Thai police clearance certificates + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Malaysia in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared