- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Malaysia (coordinated with Maha Sarakham)
- Services used
- intellectual property work + franchise law work + contract drafting and review
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Malaysia in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain