- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: China (coordinated with Phra Nakhon Si Ayutthaya)
- Services used
- intellectual property work + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad