- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Prachuap Khiri Khan Province
- Services used
- document legalisation and apostille + family law (marriage, divorce, children) + interpreting services
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in South Korea in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return