- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Phatthalung Province
- Services used
- document legalisation and apostille + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad