- Client profile
- SME owner · several corporate documents are required at the same time · Location: Australia (coordinated with Krabi)
- Services used
- document legalisation and apostille + company registration in Thailand + intellectual property work
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return