- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Hong Kong (coordinated with Nakhon Pathom)
- Services used
- document legalisation and apostille + full-service legal and document certification
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Hong Kong in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return