- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: China (coordinated with Nakhon Sawan)
- Services used
- document legalisation and apostille + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain