- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Kamphaeng Phet Province
- Services used
- document legalisation and apostille + student visa applications + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Ireland in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad