- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Pathum Thani Province
- Services used
- document legalisation and apostille + contract drafting and review + family law (marriage, divorce, children)
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in the UAE in the required format.
- What we did
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad