- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Saudi Arabia (coordinated with Phra Nakhon Si Ayutthaya)
- Services used
- document legalisation and apostille + franchise law work + notarial certification
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared