- Client profile
- SME owner · several corporate documents are required at the same time · Location: the Netherlands (coordinated with Khon Kaen)
- Services used
- full-service legal and document certification + family law (marriage, divorce, children)
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return