- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Chiang Mai Province
- Services used
- full-service legal and document certification + Thai citizenship and permanent residence
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in India in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad