- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Spain (coordinated with Nong Khai)
- Services used
- full-service legal and document certification + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Spain in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared