- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Israel (coordinated with Prachin Buri)
- Services used
- full-service legal and document certification + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Israel in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad