- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Sing Buri Province
- Services used
- full-service legal and document certification + family law (marriage, divorce, children)
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them