- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Pathum Thani Province
- Services used
- full-service legal and document certification + wills and succession + NAATI certified translation
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in South Korea in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad