- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Singapore (coordinated with Khon Kaen)
- Services used
- notarial certification + family law (marriage, divorce, children) + MFA consular legalisation
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Singapore in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · more than one working week because several certification layers follow one another
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared