- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Chanthaburi Province
- Services used
- notarial certification + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Sweden in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad