- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Denmark (coordinated with Samut Songkhram)
- Services used
- notarial certification + document legalisation and apostille
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Denmark in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad