- Client profile
- SME owner · several corporate documents are required at the same time · Location: Canada (coordinated with Phra Nakhon Si Ayutthaya)
- Services used
- notarial certification + NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Canada in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · more than one working week because several certification layers follow one another
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared