- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Rayong Province
- Services used
- notarial certification + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Israel in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared