- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Nonthaburi Province
- Services used
- Thai police clearance certificates + Thai citizenship and permanent residence + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain