- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Nakhon Si Thammarat Province
- Services used
- tax advisory work + company registration in Thailand + interpreting services
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad