- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Nan Province
- Services used
- tax advisory work + family law (marriage, divorce, children) + Thai police clearance certificates
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad