- Client profile
- SME owner · several corporate documents are required at the same time · Location: Ang Thong Province
- Services used
- tax advisory work + intellectual property work + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared