- Client profile
- SME owner · several corporate documents are required at the same time · Location: Ratchaburi Province
- Services used
- visa applications + family law (marriage, divorce, children) + Thai civil registration and government paperwork
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Germany in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared