- Client profile
- SME owner · several corporate documents are required at the same time · Location: New Zealand (coordinated with Tak)
- Services used
- visa applications + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad