- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Chachoengsao Province
- Services used
- visa applications + Thai civil registration and government paperwork
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in South Korea in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return