- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Saraburi Province
- Services used
- visa applications + employment law matters
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in India in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them