- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Denmark (coordinated with Phitsanulok)
- Services used
- accounting and financial statement work + specialist court and medical interpreting
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Denmark in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain