- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Norway (coordinated with Lopburi)
- Services used
- accounting and financial statement work + family law (marriage, divorce, children) + Thai civil registration and government paperwork
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Norway in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared