- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Italy (coordinated with Mukdahan)
- Services used
- accounting and financial statement work + wills and succession
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return