- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Nakhon Pathom Province
- Services used
- Thai civil registration and government paperwork + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad