- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Roi Et Province
- Services used
- Thai civil registration and government paperwork + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Qatar in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them