- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United States (coordinated with Mae Hong Son)
- Services used
- Thai civil registration and government paperwork + Thai citizenship and permanent residence
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them