- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Mae Hong Son Province
- Services used
- company registration in Thailand + family law (marriage, divorce, children) + certified translation
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return