- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United Kingdom (coordinated with Phatthalung)
- Services used
- company registration in Thailand + visa applications + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad