- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Belgium (coordinated with Samut Prakan)
- Services used
- company registration in Thailand + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Belgium in the required format.
- What we did
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them