- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Poland (coordinated with Nong Khai)
- Services used
- criminal defence matters + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Poland in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- report the status at each stage until the final handover
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them