- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Japan (coordinated with Songkhla)
- Services used
- criminal defence matters + interpreting services + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad