- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Trang Province
- Services used
- criminal defence matters + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Germany in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad