- Client profile
- SME owner · several corporate documents are required at the same time · Location: the Netherlands (coordinated with Chaiyaphum)
- Services used
- employment law matters + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain