- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Phayao Province
- Services used
- employment law matters + criminal defence matters + MFA consular legalisation
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Vietnam in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return